Question 1

How do I get a free quote?

Accepted Answer

Fill in the quote form on any page, call us, or send us an email. We'll arrange a convenient time to visit and assess the work.

Question 2

Is the quote really free?

Accepted Answer

Yes — quotes are always free and come with no obligation.

Question 3

How long is a quote valid for?

Accepted Answer

Our quotes are generally valid for 30 days, subject to material availability.

Question 4

How quickly can you attend an emergency?

Accepted Answer

We aim to attend the same day, often within hours. Response times can vary depending on demand and weather conditions.

Question 5

Do you offer temporary repairs?

Accepted Answer

Yes — we make your roof safe and watertight immediately, then return to complete a permanent repair.

Question 6

Can I call at night?

Accepted Answer

Our emergency line is monitored 24/7 for urgent roofing issues.

Question 7

What is your workmanship guarantee?

Accepted Answer

We provide a 10-year workmanship guarantee on our roofing work. Details are always confirmed in writing before work begins.

Question 8

Are your team insured?

Accepted Answer

Yes — we hold full public liability insurance for your peace of mind.

Question 9

Which towns do you cover?

Accepted Answer

We cover Berkshire including Reading, Slough, Maidenhead, Windsor, Wokingham, Bracknell, Newbury, Thatcham, Ascot, and many more. If your town isn't listed, please still get in touch.

Question 10

Do you travel outside Berkshire?

Accepted Answer

For some larger projects we do work in surrounding counties — please ask us about your specific location.

Question 11

How do I know if my roof needs repair or replacement?

Accepted Answer

Small issues can often be repaired, but if you have widespread problems or the roof is at end of life, a replacement may be more cost-effective. We give you an honest recommendation during our free assessment.

Question 12

What causes most roof leaks?

Accepted Answer

The most common causes are slipped or cracked tiles, failed flashings, blocked gutters, and old worn-out flat roofs.

Question 13

How long should a flat roof last?

Accepted Answer

Modern flat roofs, correctly installed, typically last 20+ years depending on material and exposure.

Question 14

Do you repair or replace flat roofs?

Accepted Answer

Both — we always recommend the most cost-effective option that gives you a lasting result.

Question 15

How often should gutters be cleaned?

Accepted Answer

We recommend at least once a year, usually in autumn. Homes near trees may need more frequent cleaning.

Question 16

Do you replace fascias with uPVC?

Accepted Answer

Yes — modern uPVC fascias and soffits look great and never need repainting.

Question 17

Why is spray foam a problem?

Accepted Answer

It traps moisture against timbers, blocks ventilation, and often causes issues with mortgage lenders and surveyors.

Question 18

Do you inspect the roof after removal?

Accepted Answer

Yes — we assess the underlying timbers and roof structure and provide a clear report.

Question 19

Do you offer planned maintenance?

Accepted Answer

Yes — we can put together tailored maintenance packages for commercial properties.

Question 20

Can you work out of hours?

Accepted Answer

Where possible, yes — we can plan work to minimise disruption to your business.

Frequently asked questions

Free quotes & assessments

Emergency roof repairs

Guarantees & workmanship

Service areas

Roofing & repairs

Flat roofing

Gutters, fascias & soffits

Spray foam removal

Commercial roofing

Still have questions?